Analisis Peran Tahap Post‑Encounter dalam Mencapai Kepuasan Pelanggan melalui Expectancy‑Disconfirmation Model pada Hotel Dalton Makassar. Paulus Economics and Business Review, [S. l.], v. 5, n. I, p. 382–386, 2026. Disponível em: https://ojs.ukipaulus.ac.id/index.php/pebr/article/view/1417. Acesso em: 24 apr. 2026.